Reviews

We know that you can’t always believe what a company says about itself or its service, and I value what clients have to say. At FiberCare we serve over 1000 more-than-satisfied clients that would never allow just anyone into their homes.

Here’s what just a few of them have to say about our service.  References are available upon request.

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  • Service Beyond Expectations

    I most desire a reputable company that does a good job getting the carpet clean and cleans your home with a smile, one that checks with the homeowner for their satisfaction before leaving the house. FiberCare provided excellent service, a punctual appointment, and a friendly attitude with service beyond expectations. All your visits are enjoyable because you not only do an excellent job cleaning the carpet, but you share helpful information and it’s like having family over. I appreciate your added service of installment payments — you truly are accommodating.
    Ms. Linda Krawchuk
    Westside El Paso

  • Rejuvenated to New Appearance

    I am very impressed with the quality of the cleaning. The carpet came alive before my eyes — revitalized and flowing. I was especially happy with the detailed explanation of the procedures. The carpet cleaners were very professional and organized, and everything smelled clean with a very healthy look and feeling. I recommend these cleaners to everyone.
    Roy & Dorothy McClain
    Northeast El Paso

  • Rejuvenated Beyond Belief

    Our carpet that we thought was on its last leg was rejuvenated to a degree we thought was impossible! Both technicians exude the epitome of service through their attention to detail and attentiveness to the customer’s needs. Very professional and customer oriented, they take time to explain each process, and the equipment is top notch. We’ll definitely recommend you to everyone!
    Ben & Julie Chavez
    Eastside El Paso

  • Clean, Fluffy Carpets Again

    We have clean, fluffy carpets again! Our baby is crawling everywhere and now we have soft carpets for her too. We had really stained carpets and were amazed that you removed almost all of the stains — what an amazing difference. We love that you run your business and also do the work, and that you guarantee it. Overall, we are extremely happy!
    Tessa Snodgrass
    Eastside El Paso

  • Service With Compassion

    I feel your company’s logo should be TLC — Tender Loving Care — which is the type of service I received from FiberCare. I received the benefit of excellent service and service with compassion for the client. In a time of crisis or chaos, first class service helps the customer better cope with the situation. I will recommend this company without hesitation!
    Sylvia Alcantar
    Westside El Paso

  • Never Looked So Good

    FiberCare is very professional and my carpet never looked so good! I am very pleased with the results and especially with your service. I appreciated your courtesy and explanation of everything you were doing. Mostly, you really cared about doing a great job. Service like yours does not come along often.
    Mike & Heidi Ritz
    Westside El Paso

  • You Are the Best!

    Those people who are not using you are missing out. You are the best! The very first cleaning made such a difference, even though the carpet had supposedly just been cleaned — it almost looked brand new. No one else cleans them as expertly as you do. Professional, honest, reasonably priced carpet care.
    Donna Dickerson
    Westside El Paso

  • The Best Cleaning We’ve Ever Seen

    Your carpet cleaning is the best I have ever seen. The results are incredible. I have 2 dogs, one that sheds and the other has accidents, and every time you come my carpet looks like new again! I really value your friendly service — the gentlemen who came really care. They always go that extra mile!
    Debbie Ellis
    Westside El Paso

  • Great Service on White Carpet

    Highly recommended — great service! Carpet protectant helps keep the carpet clean. It looks great when you have white carpet.
    Rocio Villalobos
    Eastside El Paso

  • Prompt, Neat, and Eager to Please

    Excellent, great job! We were happy with your customer service and neatness in doing the job. FiberCare is eager to please the customer. These guys were prompt, on time, and had a smile on their face. Keep up the good work!
    James & Bunny Black
    Northeast El Paso

  • Like New After 3 Years of Use

    Great job on our couch and loveseat! They were returned, after 3 years of business use, to a like-new appearance. Very professional and thorough work.
    Larry Nolen
    Westside El Paso

  • Excellent Job!

    Excellent job! The carpets looked new after you cleaned them. Thank you for such reliable, friendly service.
    Susan Luce
    Westside El Paso

  • Confianza y Buen Servicio

    Nos sentimos muy contentos con la confianza de poder preguntar cualquier duda. Nos explicaron todo sobre el cuidado de la alfombra antes de empezar. Guillermo fue muy profesional, honesto y amable. Muchas gracias por todo.
    Tony & Claudia Munoz
    Eastside El Paso

  • Healthier Home, Great Reputation

    Very informative, they really care about what they are doing, great job! I am very satisfied and I appreciate the patience and time they took to explain and educate us. We are now in a healthier environment because of the way the carpet was cleaned. Good reliable service and great work ethic.
    Mr. Mark X Martinez
    Central El Paso

  • Honest, Quality Workmanship

    I was happy with the way our carpet was cleaned and impressed that you took time to explain things rather than just clean and go. I really desire honesty, quality products, quality equipment, and quality workmanship when choosing a carpet cleaning company. I am very satisfied. Job well done!
    Mrs. Karla Rodriguez
    Lower Valley El Paso

  • Nice, Polite, and Stains Gone

    I think FiberCare is a good company and did a really good job on the cleaning of the carpet. The person who did it was very nice and polite. I was really happy that the stain from the spilled Mentholatum was removed among the other stains.
    Deborah Mosley & Family
    El Paso

  • My Carpet Looks Like New Again

    My carpet looks like new again. I liked that I got an explanation of what the process involved and what other processes do and don’t do. The customer service is unsurpassed. Thank you for making my home look great!
    Ofelia A Dominguez
    Westside El Paso

  • Trustworthy and Reliable

    These guys are the best for residential work. When they are finished the carpet is clean and dry. They’re trustworthy too, many times I leave these gentlemen alone to do the house. A+.
    Kevin
    Westside El Paso

  • Better Than Any Cleaner We’ve Used

    It was better than the past carpet cleaners we have ever used prior to FiberCare. We were very happy with your explanation of the technique. You are very knowledgeable in your line of work. I now know who to call for all my future carpet cleaning jobs.
    William & Kandra Dison
    Northeast El Paso

  • A Job Done Perfectly

    Excellent service. I am most happy with your attention to detail, thoroughness of the job, and care in every aspect. I also appreciate that the furniture was moved and put back in place. A job done perfectly!
    Mrs. Francoise Feliberti
    Eastside El Paso

  • No Comparison – Always Tops

    Excellent service, there is no comparison. I had a dog and my carpets do not need replacing. They are always new because of FiberCare. Keep improving, but you are already tops!
    Mrs. Betty Bricker
    Northeast El Paso

  • Looks and Smells Like New

    My carpet is 12 years old, light color, and has survived toddlers, dogs, and teenagers. After it’s cleaned, deodorized, and protected, it looks and smells like new! It’s comforting working with a company that takes such pride in their work, explaining the process and sharing tips along the way.
    Ms. Tonie Kreye
    High School Principal

  • A Very Beautiful Job

    You are a very professional company and you do a very excellent job. Our carpet was extremely dirty and you left it gorgeously clean. You explained everything very clearly, and most of all, you did a great job. Very excellent!
    Cecilia Castaneda
    Eastside El Paso

  • Great Know-How and Great Service

    I really liked that you explained what all was going to get done. The know-how the team has is great! I also really enjoy reading your newsletter and all the interesting info you put in it.
    Ron Lopez
    Eastside El Paso

  • Like New for the Holidays

    After Christmas, you cleaned my carpet and left it like new. We had eight grandchildren visit for Christmas!
    Margaret Stemsley
    Eastside El Paso

  • Cat Odor Gone for Good

    I had a sick cat and ended up with a bad cat urine problem in 3 rooms. When we removed the carpeting, you treated the concrete and sealed it, and to this day there’s no smell and the cats have never had another accident. Even our contractor was impressed. You’re great!
    Henry & Cyndi Castro
    Eastside El Paso

  • Satisfied Time and Time Again

    The level of hospitality is nice, as well as your respectfulness. We’re satisfied with the completed job time and time again! We’re also happy with the quality of the work, friendly service, and the Christmas cards!
    Luz M Flores
    Westside El Paso

  • Clean, Bright Carpets Every Time

    Clean looking carpets have made the normal wear and tear minimal, and they’re so fresh smelling too. Carpets are always so much brighter when done, and they make every effort to leave them dry. FiberCare is very cooperative with appointments and always works around your schedule.
    Anna Melton
    Canutillo, TX

  • Timely, Prompt, and Professional

    Timely, prompt, detailed, professional – excellent! We really got a lot from the preventative measures you taught us for dealing with small stains.
    Roberto Diaz
    Eastside El Paso

  • Superb – Simply Perfection

    Superb! Your job is perfection!
    Col. & Mrs. Daniel T. Ben (Retired)
    Westside El Paso

  • Feels Like Family

    My husband used to clean the carpet himself, until we were introduced to FiberCare. FiberCare makes us feel like family. Very efficient work, furniture moved and all. We will continue to be loyal clients and recommend you to all our friends and neighbors.
    Mandy & Anaiz
    Northeast El Paso

  • Clean and Professional Every Time

    When they cleaned our office and gift shop it was very clean and professionally handled. They are very good at doing their job, very professional.
    Krystal Ayers
    Insights Museum

  • Quick Help in a Crisis

    You took care of us quickly when our toilet overflowed and got our hallway and bedrooms soaked. You do a great job and are very nice and helpful. Did a very excellent job.
    Martha & Robert Mendoza
    Eastside El Paso

  • No More Bad Carpet Cleaners

    Excellent! My carpet is very clean. I am very satisfied with this service because other companies never cleaned my carpet like this. I stopped spending my money with bad carpet cleaning companies.
    Pedro Martinez
    Lower Valley El Paso

  • All Stains Out

    Carpets turned out cleaner than we expected. All stains out!
    I & M Properties
    El Paso

  • Very Thorough Explanation

    Very thorough! They explained everything in detail. I now have a clean house.
    Mrs. Ivy Mitchell
    Northeast El Paso

  • Satisfied and Appreciative

    They did an excellent job cleaning. I am happy with everything but really appreciated how they answered my questions about better maintenance. I’m satisfied and greatly appreciate the service and honesty of the company.
    Maribel Fernandez
    Northeast El Paso

  • Courteous and Informative

    They were very courteous and very informative, explaining everything they were doing and what it was for. I especially liked that they explained how to clean spots and how to fix the carpet when it’s coming apart. That will make our carpet last.
    Mr. Eric Moreno
    Eastside El Paso

  • Quick, Accommodating Service

    Customer service was great and the quickness you guys came out was very accommodating. Our carpets came out looking new again. The equipment appears to be top of the line. Thanks!
    Mr. Brian Gray
    Westside El Paso