FiberCARE
"I most desire a reputable company that does a good job getting the carpet clean and cleans
your home with a smile… one that checks with the homeowner for their satisfaction before
leaving the house.

FiberCare provided - Excellent Service, punctual appointment, friendly with good attitude and
SERVICE BEYOND EXPECTATIONS.  I also appreciate your timeless in scheduling
appointments.  I most appreciate your attempts to leave the carpet as dry as possible when
completing the job.  All your visits are enjoyable because you not only do an excellent job
cleaning the carpet, but you share other tid-bits of helpful information and IT’S LIKE HAVING
FAMILY OVER.  My carpet is easier to touch up with the carpet protector.  I ALSO APPRECIATE
THAT YOU DON’T JUST CLEAN THE CARPET, YOU KNOW WHAT IT TAKES TO CARE FOR
YOUR CARPET AND YOU SHARE THAT WITH YOUR CLIENTS.

I appreciate your added service of installment payments.  You truly are accommodating.  Other
carpet cleaners only care about collecting their money and are not so concerned about providing
good service first."

Ms.Linda Krawchuk, (Westside El Paso)
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I am very impressed with the quality of the cleaning. The carpet came ALIVE before my eyes.  
The carpet was revitalized and flowing.   I was especially happy with the detailed explanation of
the procedures.  The carpet cleaners were very professional and organized.  These experts were
giving details as they were cleaning. Smells good… clean, very healthy look and feeling.  I
recommended these cleaners to the military.

Roy & Dorothy McClain, (Northeast El Paso)
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"I feel your company's logo should be TLC - "Tender Loving Care," which is the type of service I
received from FiberCare.  I received the benefits of excellent service and service with
compassion for the client.  The most important benefit for any client is to believe that the
company doing work for you has your best interest and desire to do the best job.  This is what
FiberCare offers the customer.

In a time of crisis or chaos,  or disaster, first class service helps the customer to better cope with
the situation.  This is what FiberCare did for me.  I will recommend this company without
hesitation!"    

Sylvia Alcantar, (Westside El Paso)  
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Our carpet that we thought was on its last leg was rejuvenated to a degree that we thought was
impossible! I used to teach customer service before I retired and both exude the epitome of
service thru your attention to detail and your attentiveness to the customer's needs. Definitely
customer oriented - Very professional. They take time to explain each process in detail. The
equipment is top notch and cutting edge. Personnel truly care about doing a first class job.
Benefit #1: Great Services - We'll definitely recommend you to everyone. Benefit #2: Good,
hardworking employees that explain what they are doing. Keep up the great work and great
service

Ben & Julie Chavez (Eastside El Paso)
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Those people who are not using you are MISSING OUT.  You are the BEST!  The very first
cleaning made such a difference, even though the carpet had supposedly just been cleaned.  It
almost looked brand new.  No one else cleans them as expertly as you do.  You do an
EXCELLENT job - I don't see how you can improve on what you do.  Professional, honest,
reasonably priced carpet care.

Donna Dickerson (Westside El Paso)
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Your carpet cleaning is the BEST I have ever seen.  The results are incredible.  I have 2 dogs
one that sheds and the other has accidents.  Everytime you come my carpet looks like new
again!  I really value your friendly service - 2 gentlemen that REALLY CARE.  They always go
that extra mile!

Debbie Ellis (Westside El Paso)
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"We have clean, fluffy carpets again!  Our 8 month old is crawling everywhere and now we have
soft, fluffy carpets for her again.  

I was happy with how friendly you were initially. We had really stained carpets from 3 babies
under 2 running around on it and we were amazed that ya’ll removed almost all of the stains, with
only two small red koolaid stains remaining lightly. What an amazing difference!  Your service
was a wonderful improvement.

I also love that ya’ll run your business and also do the work. I like that you guarantee your work.  I
believe we got wonderful, friendly service. Overall, we are extremely happy.  

Tessa Snodgrass, (Eastside El Paso)  
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"FiberCare is very professional and my carpet never looked so good!  I am very pleased with the
results and especially with your service.  I especially appreciated your courtesy and explanation
of everything you were doing.  Mostly, you really cared about doing a great job.  Services like
yours does not come along often."

Mike & Heidi Ritz, (Westside El Paso)
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Nos sentimos muy contentos y sobre todo con la confianza de poder preguntar cualquier duda
que teniamos.  Tambien que nos explicaron bastantes cosas antes de empezar a limpiar la
alfombra y aprendimos del cuidado de una alfombra.

Esta es la primera vez que llamamos a esta compania para la limpieza de nuestra alfombra, pero
por recomendaciones de nuestros vecinos podimos notar que hicimos una muy buena decision y
lo notamos nosotros al momento que limpiaron nuestro primer cuarto.

Uno de los beneficios fue que nos explicaron que clase de alfombra teniamos y las ventajas y
desventajas de una alfombra como la nuestra.  Eso es muy importante.  El segundo beneficio y
tambien muy importante es todos los repilentes que le pusieron a la alfombra para darle mas
proteccion.  Porque no cualquier compania lo hace, claro que va incluido en el precio, pero vale
la pena.

Deseamos que sean honestos y que hagan buen trabajo y sobre todo que se note la diferencia
en el lavado de la alfombra.  Tambien que se presenten y hagan un poco de introduccion a su
experiencia como en este caso lo hizo su compania.

Estoy muy satisfecha con el servicio que se nos brindaron.  Guillermo fue muy profesional y
honesto con nosotros.  Tambien es una persona muy amable.  Muchas Gracias por todo.

Tony & Claudia Munoz (Eastside El Paso)
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Very informative… they really care about what they are doing, Great job!  I am very satisfied.  
You also have a great reputation by word of mouth.  I really appreciate the patience and time you
took to explain and educate us about your service.  We are now in a healthier environment
because of the way the carpet was cleaned.  

Good Reliable Service…  Good Quality Equipment…  Great Work Ethic…  Work performed in a
timely manner.  Next time I plan to include my bedroom and to use carpet protector.

Mr. Mark X Martinez, (Central El Paso)
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I was happy with the way our carpet was cleaned and how it was cleaned (products & equipment
used).  I was impressed that you actually took time to explain things and not just came and
cleaned the carpet.  I really desire honesty, quality products, quality equipment and quality
workmanship when choosing a carpet cleaning company.  I am very satisfied… Job well done!

Mrs.Karla Rodriguez, (Lower Valley El Paso)
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Excellent... Great Job!  We were happy with your customer service and neatness in doing the
job.  Fibercare is eager to please the customer.  These guys were prompt, on time, and had a
smile on their face.  Keep up the good work and you will be in business a long time.

James and Bunny Black (Northeast El Paso)
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"I think FiberCare is a good company and did a really good job on the cleaning of the carpet and
the person who did it was very nice and polite  I was really happy that the stain from the spilled
mentolatum was removed among the other stains."

Deborah Mosley & Family
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"My carpet looks like new again.  I liked the fact that I got an explanation as to what the process
involved and what other processes do and do not do.  The customer services is unsurpassed.  
Thank you for making my home look great!"

Ofelia A Dominguez, (Westside El Paso)                                            
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These guys are the best for residential. I have not used this service for my business. When they
are finished the carpet is clean and dry. Trustworthy also. Many times I leave these gentlemen
alone to do the house. A+.

Kevin (Westside El Paso)
(Click Here to go to actual yahoo post)
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"It was better than the past carpet cleaners we have ever used prior to FiberCare.  We were very
happy with your explanation of the technique. You are very knowledgeable in your line of work.  I
now know who to call for ALL my future carpet cleaning jobs.

William & Kandra Dison (Northeast El Paso)
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Excellent Service… I am most happy with your attention to details, thoroughness of the job and
care in every aspect.  I most appreciate the “clean – clean carpets” and that they were almost dry
when the job is over.  I also appreciate that the furniture was moved and put back in place.  A job
done PERFECTLY!

Mrs. Francoise Feliberti, (Eastside El Paso)
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Excellent Serivce… there is no comparison.  I had a dog and my carpets do not need replacing.  
They are always new because of “FiberCare.”  Keep improving, but you are already tops!

Mrs. Betty Bricker, (Northeast El Paso)
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"My carpet is 12 years old, light color - it has experienced toddlers, dogs and teenagers,
especially teenage boys.  After the carpet is cleaned, deodorized and protected my carpet looks
and smells like NEW!

It gives me a very comforting feeling to be working with a company that takes pride in their work.  
Their Professionalism is exhibited in the care and time they take to explain the cleaning process
and provide me with tips on how to keep my carpet looking clean and almost new.”

Ms. Tonie Kreye  (High School Principal)
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Highly Recommended – Great Service!  Carpet Protectant helps keep the carpet clean.  It looks
great when you have WHITE CARPET.

Rocio Villalobos (Eastside, El Paso)
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You are a very professional company.  You do a very excellent job.  You leave the carpet looking
new.  You do a very BEAUTIFUL job.  We are very pleased with your professional work.  Our
carpet was extremely dirty and you left it gorgeously clean.  Very, very happy with the work you
did.  We were very pleased that you explained to us very clearly about carpet cleaning and most
of all that you did a great job.  Very EXCELLENT!!!  Sincerely, only you have been the exception
of other companies.  You do a very wonderful job.

Cecilia Castaneda (Eastside, El Paso)
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"I really liked that you explained what all was going to get done.  The know-how the team has is
great!  I also really enjoy reading your newsletter and all the interesting info you put in it.

Ron Lopez (Eastside El Paso)
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"After Christmas, you cleaned my carpet and left it like new.  We had eight (8) grandchildren visit
for Christmas!

Margaret Stemsley (Eastside El Paso)
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"I had a sick cat and ended up with cat urine problem in total of 3 rooms, 2 were extremely bad.
The smell of cat urine was so bad that 1 room made the entire house stunk horribly. So several
years ago when removing carpeting from my dining room (the worst smelling room) I called and
you treated the concrete and sealed it. To this day there is no smell and the cats never have had
another accident. So when removing carpeting from 1 of the bed rooms (the 2nd worse smelling
room in the house)I called you. You came treated the floor and sealed it in one night. (WOW)
The smell is gone even our contractor who has been working for us was very impressed. He
wants to know what you used because the smell is completely gone and ready for him to tile. He
could not get over it.

The professionalism of your team and the fact you keep up with the latest developments. The
first time you treated the concrete it took 3-4 days, this time 3-4 hours. You're great....

Henry & Cyndi Castro (Eastside El Paso)
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"The level of hospitality is nice as well as your respectfulness.  We're satisfied with the completed
job TIME & TIME AGAIN!  We're also happy with the quality of the work, friendly service and the
Christmas Cards! :)

Luz M Flores (Westside El Paso)
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"Excellent Job!!!  The carpets looked new after you cleaned them.

Susan Luce (Westside El Paso)
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"CLEAN LOOKING CARPETS has made the normal wear and tear on the carpets minimal - also
leaves them so fresh smelling."

Excellent Work - Carpets are always so much brighter when done.  They also make every effort
to leave the carpets dry.  Fibercare is very cooperative with appointments and always works
around your schedule.  I have always gotten excellent service and I am definitely a repeat
customer.

Anna Melton (Canutillo, TX)
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Timely, Prompt, Detailed, Professional  - EXCELLENT!  We really got a lot from the preventative
measures you taught us for dealing with small stains.

Roberto Diaz (Eastside El Paso)
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SUPERB! - Your job is perfection!

Col. & Mrs Daniel T. Ben (Retired) - (Westside El Paso)

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"My husband chose to clean the carpet himself... until we were introduced to FiberCare"

FiberCare makes us feel like family.  Very efficient work - furniture moved and all. :)  Each  
cleaning brings great happiness.  Our carpet is very light in color.  I do recall the time orange
PEDIALYTE stained the carpet and Fibercare was able to clean it out - looks like new again.  Not
only will we continue to be loyal clients, we will recommend you to all our friends and neighbors."   

Mandy & Anaiz (Northeast El Paso)
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When they cleaned our office and gift shop it was very clean and professionally handled.  They
are very good at doing their job, very Professional.

Krystal Ayers (Insights Museum)
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You took care of us quickly when our toilet over flooded and got our hallway and bedrooms
soaked. You do a great job and are very nice and helpful.  Did a very excellent job.

Martha & Robert Mendoza (Eastside El Paso)
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Great job on couch and loveseat!  The couch and loveseat were returned, after 3 years business
use, to like new appearance.

Larry Nolen (Westside El Paso)
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Excellent!  My carpet is very clean.  I am very satisfied with this service because the other
companies never cleaned my carpet like this.  I stopped spending my money with BAD carpet
cleaning companies.

Pedro Martinez, (Lower Valley El Paso)
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Carpets turned out cleaner than we expected.  ALL STAINS OUT!

I & M Properties
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Very THOROUGH!  They explained everything in detail.  I now have a clean house.

Mrs. Ivy Mitchell, (Northeast El Paso)
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They did an excellent job cleaning.  I am happy with everything but really appreciated how they
answered my questions about how to keep better maintenance.  My one and only benefit – that I
was satisfied and greatly appreciate the service & honesty of the company.

Maribel Fernandez, (Northeast El Paso)
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They were very courteous and very informative.  They explained everything they were doing and
what it was for.  I especially liked that they explained how to clean spots and how to fix the carpet
when it is coming apart.  That will make our carpet last.

Mr. Eric Moreno, (Eastside El Paso)
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Customer service was great & the quickness you guys came out was very accommodating.  Our
carpets came out looking new again.  The equipment appears to be top of the line.  Thanks!

Mr. Brian Gray, (Westside El Paso)
Hiring a 'BY REFERAL'  carpet cleaning company
is the best way to care for your home...
We know that you can't always believe what a company says about itself or its service,
Rug Cleaning
and I value what clients have to say. At FiberCare we
serve over 700 more-than-satisfied clients that would
never allow just anyone into their homes.

Here's what just a few of them have to say about my
service.  References are available upon request.

Join our Family of Happy Clients Today!
El Paso Carpet Cleaners
Happy Carpet Cleaning Clients

Owner